healthcare information systems for the future: the leadership challenge
Inspired by the strategic planning efforts of Tripler Army Medical Center, Honolulu, Hawaii, this paper conceptualizes the design of a patient focused information system. Starting with the needs of the organization and senior leadership involvement, the discussion includes: the role of management’s philosophy, the mission/vision, and strategic planning. Building on existing work relevant to healthcare organizations, it briefly explores three information system models: Malcolm Baldrige National Quality Award, Joint Commission for the Accreditation of Healthcare Organizations, and the patient focused/delivery of healthcare process model. Finally, the three models are synthesized into a new conceptual model of the ultimate information system and concludes with a leadership challenge.
“Developing a connected information system that will facilitate the healthcare experience by providing individuals, teams, upper management, and patients the necessary information to not only provide healthcare but improve performance, requires senior management leadership and vision.”
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Latham, J. R. (1995). Healthcare Information Systems for the Future: The Leadership Challenge. Quality Air Force Symposium.